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Frequently
Asked Questions by AHS Homeowners
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Q.
What is a home warranty? |
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A.
Your home is one of your largest investments. So why risk facing
major system and appliance repair bills and headaches when you can
help protect that investment with an AHS Home Warranty Plan. A home
warranty is a service agreement that helps protect a homeowner against
unexpected bills for covered repairs and replacements of major systems
and appliances in the home that break down due to normal wear and
tear.*
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Q.
Does it matter how old my home is? |
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A.
No, age doesn't matter. Eventually every appliance and system in
your home is going to break down and need to be repaired or replaced.
It's impossible to predict when, and all too often it happens at
the worst possible time.
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Q.
Does AHS cover all makes, models and age? |
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A.
An American Home Shield home warranty protects your home's vital
systems and appliances regardless of age, make or model.* When a
protected item breaks down, you'll call one toll-free number to
the AHS help line and AHS will promptly contact a service technician
to schedule an appointment with you.
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Q.
Do I need an inspection? |
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A.
No, a home inspection is not required as a condition to obtain a
home warranty from AHS. No matter how old your covered systems and
appliances are, they are covered with an American Home Shield warranty
as long as they are in good working order at the beginning of your
coverage period.*
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Q.
Do I pay a service fee for each visit? |
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A.
You pay a low trade service call fee for each visit by a service
technician*. No matter how difficult or costly it is for AHS to
fix your protected systems and appliances, you simply pay the reasonable
trade service call fee to the service technician. And there's no
limit to the number of covered repairs AHS will pay for.
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Q.
When can my protection start and how long is the coverage? |
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A.
Enroll today and your American Home Shield warranty plan stating
your effective date will be mailed to you within 10 business days
and coverage will continue for one year.
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*
Offer valid for new customers only. Not valid in conjunction with
a real estate transaction or current AHS renewal. Covers single-family
homes under 5,000 square feet. AHS home warranties are annual and
renewable. Please click "view sample contract" below to
review specific coverage, exclusions, and limitations. A trade service
call fee applies for each service call by a technician.Additional
charges may apply to some repairs and replacements. Coverage excludes
commercial systems and appliances. |